30-Day Return Window We accept returns on unopened, unused products within 30 days of delivery. Due to hygiene and safety standards, we cannot accept returns on opened cosmetics.

Non-Returnable Items

• Opened or used cosmetic products
• Items marked as final sale
• Gift cards

How to Start a Return Email us at [your support email] with your order number and reason for return. We'll provide return instructions within 1–2 business days.

Return Shipping Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method.

Refunds Once your return is received and inspected, refunds are processed within 3–7 business days to your original payment method.

Exchanges We offer exchanges for unopened items of equal or lesser value. Contact us to arrange an exchange before shipping your item back.